Anhui Liwei Chemical Co.,Limited

Service

Anhui Liwei Chemical Co.,Limited
Customer Service

Customer Service

Flexible Payment Terms

Except for accepting normal payment terms like T/T in advance, L/C at sight or D/P at sight, our company can also consider such payment terms as deferred L/C and even Open Account (which means our customer can pay us certain days after the B/L date). O/A payment term is a big risk for us so we will verify our customer’s credit standing beforeconfirming this payment term, but once you pass our verification, we will do O/A with you.

Services

How We Support You

Technical Hotline

Direct access to chemical engineers and application specialists for product selection and process optimization guidance.

Order Tracking

Real-time order status updates from production through shipping, with proactive notifications for any delivery timeline changes.

Documentation

Complete access to SDS, specifications, and certificates of analysis available for download or upon request.

Process

Our Service Process

01

Inquiry

Submit your requirements via web form, email, or phone — our team is ready to assist.

02

Consultation

Our technical team reviews your needs and recommends the best chemical solution.

03

Fulfillment

Order processing, quality check, and shipment arrangement with full traceability.

04

Follow-up

Post-delivery support and satisfaction confirmation to ensure lasting partnership.

Contact

Get in Touch

Whether you need product information, technical consultation, or order support, our customer service team is available around the clock to assist you. We respond to all inquiries within 24 hours.

Contact Us Now

Phone

+8615380400285

Email

sales2@liwei-chem.com

Response Time

Within 24 hours