Anhui Liwei Chemical Co.,Limited

Service

Anhui Liwei Chemical Co.,Limited
Customer Service

Customer Service

Best Service

A. In time delivery: we can deliver the products to our customers within 21 days after getting firm order from them.

B. Wide forwarder cooperation: we keep a good relationship with forwarders at every region of China to make sure every batch of our product is safely and intactly delivered.

After Sale Service

To improve and optimize our service and product quality, we will do a customer satisfaction survey for you after you get and use our product. If you have any doubts or complaints or praises on our service and product, you can feel free to tell us. We will try our best to do better.

Services

How We Support You

Technical Hotline

Direct access to chemical engineers and application specialists for product selection and process optimization guidance.

Order Tracking

Real-time order status updates from production through shipping, with proactive notifications for any delivery timeline changes.

Documentation

Complete access to SDS, specifications, and certificates of analysis available for download or upon request.

Process

Our Service Process

01

Inquiry

Submit your requirements via web form, email, or phone — our team is ready to assist.

02

Consultation

Our technical team reviews your needs and recommends the best chemical solution.

03

Fulfillment

Order processing, quality check, and shipment arrangement with full traceability.

04

Follow-up

Post-delivery support and satisfaction confirmation to ensure lasting partnership.

Contact

Get in Touch

Whether you need product information, technical consultation, or order support, our customer service team is available around the clock to assist you. We respond to all inquiries within 24 hours.

Contact Us Now

Phone

+8615380400285

Email

sales2@liwei-chem.com

Response Time

Within 24 hours